If you received a call, an email, or a text asking you to call Metropolitan at 1-877-788-1754, you may be wondering whether to call back or not. The short answer: YES.
Metropolitan Credit Adjusters (MetCrédit) is a trusted Canadian debt collection agency. If we are calling you, it is because one of our client companies has hired us to collect a debt.
If you have been called by mistake and you are not the person we are looking for, please report a wrong number.
Attention: If you actually owe the corresponding debt, any resulting delay may lead to escalation and more serious and lasting consequences.
At MetCrédit, we work for many well-known Canadian organizations, including major banks and credit unions, mobile phone providers, multinational retailers, and businesses of all sizes. We have been operating continuously since 1973.
Why take a call at 1-877-788-1754 seriously?
MetCrédit is directly related to Canadian credit bureaus. This includes Transunion, Equifax, Dun & Bradstreet as well as specialized regional credit bureaus. Non-payment of debt to a collection agency has a direct impact on your credit score and makes it difficult to obtain:
- a bank loan
- a credit card
- auto financing
- a mortgage or a line of credit
- certain types of employment
The good news: we also update the credit bureaus when your debt is fully paid, so your credit can start to recover. By answering our call and settling the debt quickly, you can even avoid a negative credit bureau report being filed against you.
How can you confirm that a call to 1-877-788-1754 is not a scam or fraud?
It is wise to question any unidentified incoming call or text. Countless scams and phishing attempts are circulating, and spam or robocalls can sometimes come from fraudulent callers who go to great lengths to appear legitimate. Before making a payment, verify the authenticity of any company claiming to be a collection agency. This page is intended to help you validate our calls, understand who Metropolitan Credit Adjusters (MetCredit) is, and understand the importance of repaying your debt if we call you at 1-877-788-1754 or one of our other numbers.
There are several ways to know that MetCrédit is a real and legitimate debt collection agency, and to confirm that a call you received is from our offices.
MetCrédit is licensed and bonded as a collection agency in ALL Canadian provinces and territories - something you can easily verify yourself. To do this, search the website of your provincial government or the website of the consumer protection agency of the province. Look for "Metropolitan Credit Adjusters" or MetCrédit, and in Quebec look for "Metropolitan Credit Collection Agency".
The Better Business Bureau (BBB) accredited for nearly half a century
MetCrédit is an accredited member of the Better Business Bureau with an A+ rating since 1974. Click here to verify Metropolitan with the BBB, or conduct your own search.
Other numbers used by MetCrédit
At MetCrédit, we work for many large companies, calling thousands of people each day. To do this, we need to have many outgoing numbers. Here are some of the numbers we are currently calling:
In Quebec, privacy protection regulations do not allow us to display or show numbers or display the name or phone number of our company when making a collection call to a consumer; our Quebec numbers are therefore intentionally omitted from this list. If you live in Quebec, you can verify a call, text message, or email by calling our Montreal office at 1-514-878-9444.
Legitimate emails from MetCrédit to initially contact consumers must come from an email address ending in "@MetCredit.com". Anything different is likely a scam, fraud, or phishing attempt, and suspicious communications should be verified by calling an official MetCrédit phone number.
BE CAREFUL. If in doubt about a number that called you to represent MetCrédit, call our head office in Montreal: 1 514 878 9444. Our agents are there to answer questions and help find a solution.
Let's take care of this debt and start moving you forward!